Frequently Asked Questions

FAQ

Payments

HOW DO I PROCEED THROUGH THE CHECK OUT PROCESS?

WHAT FORMS OF PAYMENT ARE PERMITTED ON EASYWHIM.COM?

WHEN WILL THE CHARGE BE MADE TO MY ACCOUNT?

WHAT IS PAYPAL?

MY CARD IS DECLINING, WHAT CAN I DO?

Shipping, Returns and Cancellations

HOW DOES SHIPPING WORK?

WHAT IF I NEED TO RETURN SOMETHING?

CAN I CANCEL MY ORDER?

WHAT ARE YOUR STANDARD SHIPPING TIMES?

Miscellaneous

WHERE DO I SEND MY CUSTOM DIAMOND PAINTING PHOTO?

HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

WHERE ARE MY INSTRUCTIONS?

Wall Clock Assembly Instructions