Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

The forms of payment permitted on easywhim.com are Credit Cards, Debit Cards, PayPal and Bank Transfers (through PayPal and Stripe).

Upon confirming your order, the payment information travels electronically to your bank securely via our payment gateway. 

In a matter of seconds, the issuing bank for the card verifies the validity of the information and the availability of the total amount of the order and authorizes the transaction. 

Once the authorization is received, a unique confirmation number for your order is generated, which is confirmed in our system, and you receive the confirmation on your screen. 

Instantly, you will receive the confirmation at the e-mail address used for your order. The charge will be recorded on your card within a period of 24 hours after receiving the confirmation. All charges made by Easy Whim are clearly identified with the words "Easy Whim". 

Consult the summary of activity for your bank account in order to verify the transaction amount.

The world’s most-loved way to pay and get paid.

With PayPal, you'll check out lightning-fast and easily without sharing your financial info with the merchant. Link your bank account, credit card, and debit card to your PayPal wallet, then pay however you choose.

Every day, in 190 regions, and in 24 currencies, millions of people (84 million active PayPal accounts and counting) can pay and get paid faster and safer with PayPal.

In some cases your card may decline if the information you enter does not match your bank's records. Please ensure you enter the correct: Post Code, Billing Address, CVV and Expiry Date. 

If your payment continues to fail your Bank may be declining the purchase if it does not match your previous online shopping behavior, in this instance you may contact your bank to remove this block or you can immediately checkout using PayPal with your PayPal account by clicking "PayPal" below. If you don't have a PayPal account you can still select "PayPal" and on the PayPal popup click "Pay with a card" without requiring a PayPal account.

Easy Whim partners with global merchants and artisans in order to provide you the best prices and the most interesting products.

Processing time for all products is 3 - 5 days. We'll send you an email with your tracking info when your order has been shipped from our warehouse. So please be patient and keep an eye on your inbox.

For orders with more than one product, some items in the same order may be sent in separate packages. This means you might not receive all your products in the first package. At times, multiple unit orders will be shipped combined.

No worries! Contact us right away and we'll help guide you through the process to send the item back.

We understand that changes of mind can happen and you're able to request an order cancellation within the first 4 hours of placement to receive a full refund (minus *Payment Gateway Transaction Fees). 

If your request for cancellation is received after 4 hours of order placement, in additional to deduction of relevant Payment Gateway Fees an additional $5 order handling fee will be deducted from your refund due to the processing and overheads involved in processing, stopping and refunding your order. 

*Payment Gateway Transaction Fees are charged to us for all payments made by PayPal and credit card and are payable by the customer in the case of cancellation within or outside the 4 hour notification period.  

We are unable in any case to cancel an order once it has been shipped. 

All Easy Whim Guarantee and Warranty remediation are exempt from these fees and surcharges.  

All parcels are Insured and Trackable, our average shipping times:

• USA: 7 days
• UK & Ireland: 8 days
• Australia: 12 days 
• New Zealand: 12 days 
• Canada: 10 days 
• Western Europe: 15 days
• Rest of world: 15 - 20 days 

Send us an email to custom@easywhim.com with your order number in the subject and image attached. Custom orders are printed just for you! Please allow a few extra days for order processing. 

Send us an email via this form and we'll get back to you as soon as we can.

For Diamond Painting Instructions you can download them here

For Christmas Cards Instructions you can download them here

For Canvas Stretchers Instructions you can download them here

Your Diamond Painting Wall Clock can be assembled following these easy instructions.