Thank you for being a valued Club Member, while all attempts are made to ensure successful delivery of every box, from time to time a box may be lost, stolen or misdirected by the postal services.

In accordance with our guarantees a replacement box will be provided in these instances. To request a replacement box, please complete the following declaration. Please note, a false declaration may result in suspension of your club and group access.

To assist us in processing your replacement as fast as possible, please accurately respond to all questions. 

Please press the start button below to start the replacement request process.